May Bank holiday updates: Please ensure orders are placed early to allow time for delivery. Please note we are unable to ship to NI and Scotland.
Delivery
Our delivery rates and providers
Standard delivery
FREE
Estimated delivery within 4-5 working days.
FAQs
How do I track my order?
You can track your order by going to your account (your orders) or by the email sent with your tracking number.
Can I return my order?
UK Meds are not able to accept returns on prescription medication. Please see our returns policy for more information.
Where do you deliver to?
Regretfully, UK Meds are only able to ship to the UK. This includes the Channel Islands, Scottish Highlands and Northern Ireland.
What is the cut-off for next day delivery?
Subject to availability, you can place your order up to 10pm to have it delivered the following day. For Royal Mail Special Delivery, all orders need to be placed by 4pm.
What days do you deliver?
All deliveries are made Monday to Saturday 8am to 8pm, with the exclusion of Royal Mail Special Delivery that are delivered Monday to Friday. To have your order delivered on Sunday, you can choose our Sunday delivery option. Deliveries are not attempted on bank holidays.
Will I be given an ETA for my delivery?
Yes, you’ll receive a notification on the day of delivery with a 2-hour time slot.
Discreet Packaging
All treatments are sent in discreet packaging. No mention of the medication appears on the packaging. So only you'll know what's inside.
No logos
No mention of pharmacy
No description of the items
Ici pour vous aider
Our Customer Service is available Monday to Friday 9am - 4pm. If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999. Visit our help section
