Our delivery rates and providers
Estimated delivery in 5-6 working days.
How do I track my order?
To check on the progress of your order, head to your account and go to 'orders'. You can then see the status and your order information.
Can I return my order?
Our policies do not allow for any prescribed medication to be returned as we do not dispense or handle any prescribed medicines. If you have any unwanted or unused medication, you can take it to a local pharmacy and they will dispose of the products safely.
How long does delivery take?
When placing your order, you can see the delivery countdown to get an estimated date when your order will be delivered. This is usually estimated in 5-6 working days.
Do you ship outside of the UK?
Unfortunately, we do not ship outside of the UK.
What days do you deliver?
All deliveries are made Monday to Saturday 8am to 8pm.
Will I be given an ETA for my delivery?
Yes, you’ll receive a notification on the day of delivery with a 2-hour time slot.
All treatments are sent in discreet packaging. No mention of the medication appears on the packaging. So only you'll know what's inside.
No mention of pharmacy
No description of the items